Zeus Family Law Practice Limited (SRA 806158)
Regus House, Malthouse Avenue, Cardiff Gate Business Park,
Cardiff, CF23 8RU
Email: contact@zeusfamilylaw.com | Phone: 0330 311 2510
Effective Date: June 19, 2025
1. Introduction
We respect your privacy. This policy explains how we collect, use, and protect your personal data. It applies to:
- Visitors to zeusfamilylaw.com
- Clients of our legal services
We process your data under the UK GDPR and Data Protection Act 2018.
2. Data Controller
Zeus Family Law Practice Limited is the controller. For privacy questions, contact us at the above address or email.
3. What We Collect
From website users:
- Contact info you share (name, email, phone, message content)
- Technical data (IP address, browser, device, cookies as per our Cookie Policy)
From clients:
- Identity: name, date of birth, IDs
- Contact: address, phone, email
- Financial: bank details, income, assets
- Legal: case details, court forms, correspondence
- Sensitive data (if relevant): e.g., medical, children’s details, domestic abuse history – with explicit consent
4. How We Use Data
We use your data to:
- Respond to website enquiries
- Provide legal advice, representation, wills, LPA services
- Manage cases, billing, and payments
- Meet legal/regulatory duties (e.g., SRA, court orders)
- Improve our services (e.g., website and office improvements)
We rely on legal bases such as contract performance, legal obligation, legitimate interest, or consent when dealing with special category data like health details.
5. Sharing Your Data
We may share your data with:
- Courts, tribunals, solicitors, barristers, mediators
- Expert witnesses, financial advisors
- Accountants, insurers
- Regulatory bodies (SRA, Information Commissioner’s Office – ICO)
- External IT providers under contract
We do not sell your data.
6. International Transfers
We do not transfer your personal data outside the UK or EEA unless we ensure equivalent data protection safeguards.
7. Cookies & Linking to Cookie Policy
We use cookies to improve your online experience. Details are in our Cookie Policy.
8. Retention Periods
- Website enquiries: kept until dealt with or withdrawn
- Client files: held usually for 7 years after case closure (depending on type of matter), or longer if required
- Accounting data: retained for at least 6 years under HMRC rules
9. Your Privacy Rights
Under UK GDPR, you have the right to:
- See the personal data we hold
- Correct data that’s wrong or incomplete
- Erase personal data in some cases
- Restrict or object to processing
- Receive your data, or ask us to transfer it (“data portability”)
To act on any of these rights, email contact@zeusfamilylaw.com. If we won’t fulfill your request, we’ll explain why and how to appeal to the ICO.
10. How We Protect Your Data
We use secure systems, encrypted email where needed, and limit access to your files. Our staff are trained in data protection.
11. Legal Agreements with Clients
When we act for clients, we agree in writing which data we collect, how we use it, who accesses it, and how long we store it. That agreement forms part of our contract.
12. Complaints
If you’re unhappy with how we handle your data, please contact us directly. You may also raise concerns with the ICO: https://ico.org.uk
13. Updates to This Policy
We may update this policy. Any changes will be posted here with a new “Effective Date.”
